Appointments
Did you know that there are now three ways to get in touch with us at this surgery?
You can use a convenient online form on our website, call us on 0203 668 0788 or visit us. Choose the option that’s right for you, tell us what’s going on, then we’ll get back to you with the help you need. Appointments are being delivered face-to-face, online and over the telephone.
Please call the practice if you need to book an appointment with our nurses, healthcare assistant, or our clinical pharmacists. Also First Contact Physiotherapist (FCP) are available.
Weekend and evening appointments are available at other local HUBs, please click here for further infomation.
Help with Communication
The Accessible Information Standard aims to make sure that people who have a disability, impairment or sensory loss get information that they can access and understand, and any communication support that they need from health and care services
Pleae click the link for more information
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.